Subscription & IAP Terms

These Subscription and IAP Terms are issued by The Truly Perfect LLC (Texas limited liability company), operator of The Perfect Start.

1. Products Offered

The Perfect Start offers the following subscription options:

• Monthly subscription (product ID: tps_monthly) — billed once per month, auto-renewing
• Annual subscription (product ID: tps_annual) — billed once per year, auto-renewing
• 2-Year access (product ID: tps_lifetime) — one-time purchase, 2 years of full access, no subscription

Current pricing is shown in the App at the time of purchase. Prices may vary by region and are denominated in the currency of your App Store account or local currency as applicable.

The following premium features are available to paid subscribers in addition to core tracking:

• Story Builder premium features — upgraded story generation model (Anthropic Claude, accessed directly), HD text-to-speech narration (OpenAI tts-1-hd voice), and 1 AI-generated cover image per month (DALL-E 3). Free tier includes 5 stories/month generated with the standard model and on-device iOS voice narration (via Capacitor TTS plugin / Web Speech API on web).
• Cloud Photo Storage — securely store baby photos and milestone celebration photos in the cloud. Photos sync across devices and are available on partner apps. Encrypted at rest, private to your account. Free accounts store photos locally on-device only.

2. Free Trial

We may offer a free trial period before your paid subscription begins. If a free trial is offered:

• The length of the trial and conditions are displayed in the App before you subscribe.
• Your subscription begins automatically at the end of the trial period.
• To avoid being charged, you must cancel before the trial ends.
• If you have previously used a trial for The Perfect Start, you may not be eligible for another trial.

3. Auto-Renewal Disclosure (Required by Apple)

Monthly and annual subscriptions are auto-renewing. Unless you cancel before the end of the current subscription period:

• Your subscription will automatically renew for the same duration and at the same price (or updated price if you have been notified).
• Your Apple ID or payment method on file will be charged within 24 hours before the end of the current period.
• Subscriptions may be managed and auto-renewal turned off in your Account Settings after purchase.

4. Billing and Renewal

iOS (via Apple): Payment is charged to your Apple ID account at confirmation of purchase. Subscription renews automatically unless cancelled at least 24 hours before the current period ends. You can manage your subscription in iOS Settings → [Your Name] → Subscriptions.

Web (via Stripe): Payment is charged to the credit or debit card on file with Stripe at the start of each billing period. You can manage your subscription (update payment method, view invoices, cancel) via the Billing Portal accessible from within the App's Settings.

5. How to Cancel

iOS Subscribers

• Open the iOS Settings app on your iPhone or iPad.
• Tap your name → Subscriptions.
• Find The Perfect Start and tap Cancel Subscription.
• Cancellation takes effect at the end of the current billing period. You retain access until then.

Web Subscribers

• Inside The Perfect Start app, go to Settings → Manage Subscription.
• This opens the Stripe Billing Portal where you can cancel.
• Cancellation takes effect at the end of the current billing period.

2-Year Access Purchasers

2-Year access is a one-time purchase granting 2 full years of premium access from the date of purchase. It is not subject to cancellation or renewal. After the 2-year period, users may renew or switch to a subscription plan.

6. Refund Policy

We do not offer direct refunds through the App for iOS or Android purchases. Refund eligibility is determined by the platform through which you purchased:

• iOS: Refund requests must be submitted to Apple through reportaproblem.apple.com. Apple's refund policy applies.
• Web (Stripe): Contact us at support@thetrulyperfect.com within 7 days of a charge if you believe an error occurred. We will work with you on a case-by-case basis consistent with Stripe's policies.

7. Promo Codes and Complimentary Access

We occasionally issue promotional codes that grant free or discounted access to The Perfect Start. Key points:

• Promo codes are issued at our discretion and may have usage limits and expiration dates.
• Codes may apply to one or both Perfect apps depending on the type of code.
• Codes cannot be combined with other promotions unless explicitly stated.
• We reserve the right to revoke access granted by a promo code if we determine it was obtained fraudulently or in violation of these Terms.
• Promo code access does not create a payment relationship with Apple or Stripe.

8. Family Sharing

Apple Family Sharing: availability provided on request — contact support@thetrulyperfect.com.

9. Price Changes

We may change subscription pricing at any time. If we increase the price of your current subscription plan:

• iOS: Apple will notify you and require your explicit consent before renewing at the new price. If you do not consent, your subscription will not renew.
• Web (Stripe): We will provide at least 30 days' notice via email before your next renewal at the new price. If you do not wish to continue at the new price, you may cancel before your next renewal date.

10. Platform-Specific Terms

Apple App Store

For purchases made through the Apple App Store, Apple's End User License Agreement and Apple Media Services Terms and Conditions also apply. Apple is the merchant of record for App Store transactions.

Web (Stripe)

For purchases made through our web interface, Stripe's Services Agreement also applies to payment processing. The Truly Perfect LLC is the merchant of record for web transactions.

11. Questions

Billing or subscription questions: support@thetrulyperfect.com